Your Local, Independant One-Stop-Shop For All Things Carpet & Flooring.
Welcome to Arbons Carpet & Flooring. We operate from 2 carpet showrooms in Norwich and are on hand to help with your carpet & flooring needs 7 days per week. If you like good service, getting advice from experts and are looking for an excellent range of floors to choose from, then you’re in the right place. Our prices are competitive but our focus is on delivering quality.
The simplest way to have your enquiry handled is by calling us on 01603 443588, but feel free to use the contact form and we’ll come back to you shortly.
Already bought your flooring? We don’t currently offer a fit-only service. We only fit floors purchased from our vast, unique quality range!
– Carpets Norwich –
Trust Arbons Carpet and Flooring To Transform Your Home with Expert Carpet and Flooring Installations
EXCELLENT Based on 230 reviews Sharon Fielding2025-05-30Trustindex verifies that the original source of the review is Google. Ben, a lovely and skilled young man, did a superb job on flooring in two tiny bathrooms in our house today. It’s not often that something turns out waaay better than you’d hoped. 🙏 Sam Maynard2025-05-26Trustindex verifies that the original source of the review is Google. Carpets installed 6 months ago. Very well installed and good quality. Would highly recommend. Steph Edwards2025-05-06Trustindex verifies that the original source of the review is Google. After thoroughly confusing myself with many samples from the internet, I thankfully found Arbons through a mention online. They have a great range of carpets, I was able to take home plenty of samples and agonise over the colour. Communication and fitting was very prompt and straightforward and I'm extremely happy with my lovely new carpet. The whole process took around 3 weeks end-to-end. Definitely recommend. Just note that their main showroom is the one at Nottcutts, don't walk to the one on Colman Rd as I did, as it might not be open. Rebecca Squires2025-05-01Trustindex verifies that the original source of the review is Google. Excellent customer service from all the team. Very competitively priced and the option to have the carpets fitted over a period of days so time to move furniture. The fitters were polite, efficient and very tidy - hoovering after themselves. Where doors needed to be adjusted they consulted on everything clearly. Excellent quality carpets so far and glad we chose Arbons over larger companies. Def would recommend and use again. Michael Travers2025-04-30Trustindex verifies that the original source of the review is Google. I had a new carpet fitted on Monday and couldn't be happier. The whole process was flawless, from the home visit right the way through to installation. The carpet is perfect - fantastic quality and great fitting. I cannot recommend Arbons enough. Val K2024-12-23Trustindex verifies that the original source of the review is Google. Every single five star review here is fully deserved. Excellent service from the start when we were at the shop when Ellen gave us a lot of advice and accommodated our needs going above and beyond, to John communicating effectively over the phone and emails to ensure an excellent service and the fitters James and Ben working extremely hard to deliver the most amazing results. I can’t recommend these guys enough! David Lea-Smith2024-09-30Trustindex verifies that the original source of the review is Google. Arbons did a very efficient and excellent job laying down floor in my kitchen, dining room and foyer. Would absolutely recommend the company and happy to use them in the future. Penny Miller2024-09-20Trustindex verifies that the original source of the review is Google. John's brilliant advice and support with choosing a carpet was invaluable. The two showrooms are calm, and well laid out - easy places to make difficult choices! The ordering process was easy and arranging the fitting was very quick. John fitted the carpet perfectly and we love it. A difficult process became almost easy and we'd 100% recommend Arbons! Robert Revens2024-08-21Trustindex verifies that the original source of the review is Google. Really pleased with our new flooring. John and team worked hard to make sure that any disruption to us was minimised, and that we were happy with the end result. I can understand why they have 5 stars. The new flooring looks great. Alice Davis2024-08-08Trustindex verifies that the original source of the review is Google. Done an amazing job carpeting upstairs in my new house and laying vinyl downstairs. Massively impressed, extremely helpful and very kind. Thank you all so much!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
We have something truly amaxing here at Arbons Carpet & Flooring.
The Ultimate Luxury Underlay
..with real memory foam!
Plushwalk® is one of the latest underlays on the market which now incorporates memory foam providing astonishing levels of comfort and softness underfoot. Tested to the BS14499:2015 Plushwalk® excels in improved compression recovery making it better for resisting furniture indentation marks. Plushwalk® also features a DPM membrane which acts as a spillage barrier between your sub floor and floor.
Carpet & Flooring Range
Carpet
LVT
Vinyl
Cork
Need expert advice on your subfloors?
We pride ourselves on quality installs. Head over to Gallery to see some of our work.
What’s the
process…?
There’s thousands of floors, carpets out there on the market. Our job is to help you decide what’s best for you. The only way you’ll be able to do that is to understand what each floor does or is best suited for. Then you’ll have the tools to choose for yourself.
Once you’ve found your floor, and received our quote and you’re happy to go ahead, we’ll find you an installation date that suits you. After that, we ask you to settle 50% as a deposit and then your order is confirmed!
We’ll give you advice on preparing for you fitting date. You can take advantage on our old flooring removal service as well as our furniture moving service to make things as relaxing as possible throughout the installation. But if you’re someone who likes to save money, great! Our customers sometimes take care of old carpet removal as well as furniture moving to save money!
We stand by our name – it’s our guarantee. If you’re happy with our work, we’d love it if you left a Google review. And if you’re wondering what to expect from us, take a look at our reviews – they speak for themselves!
All our flooring products come with manufacturer backed guarantees to ensure they’re free from the defects and will perform for the lifespan they’re designed for.